Frequently Asked Questions
Do you have a Facebook group? Yes! Your can find it in our groups on tab on our Facebook facebook or copy this link: www.facebook.com/groups/zipeaseBST
Are Zipease true-to-size? Zipease are a relaxed fit romper. That means they run true to sizes AND fit past the size range due to the stretch and high-quality of fabrics used. Sidenote: I have never had an issue with shrinkage. No need to size up at all.
What is your turn around time? Average turn round time is 2-5 business days. Please refer to each individual listing for a more specific turn around time.
Do you offer coupons and sales? From time to time, we offer discounts. Sale and custom items are FINAL. Follow us at www.facebook.com/ZipeaseRompers to stay up to date on the latest sales and promotions.
Do you have a return policy? You may return your item(s) up to 7 days after you receive it. To be eligible for a return, your item must be returned in the same condition in which you received it. Only items that are defective or damaged in shipping will be considered for a return or exchange. The sizing measurements of each item is described in its listing. Remember, all items are handmade and fabric placement can vary slightly. Custom and sale items are non-refundable. If you have any other questions or concerns, please contact us at firstname.lastname@example.org.